Privacy Policy

Last Updated: 18^th April, 2026.

This Privacy Policy explains how AjumiFlow, a product of Ajumi Networks (“Company”, “we”, “us”, or “our”), collects, uses, processes, stores, and protects information when you use our website, applications, APIs, integrations, and related services (collectively, the “Service”).

By accessing or using AjumiFlow, you agree to this Privacy Policy. If you do not agree, you must discontinue use of the Service.

1. Overview of the Service

AjumiFlow is a cloud-based business operations and workflow management platform designed to help organizations manage projects, communication, clients, employees, financial workflows, and operational data in one centralized system.

The platform may include advanced automation capabilities, including AI-assisted insights, workflow automation, and system-generated recommendations designed to improve operational efficiency.

2. Information We Collect

We collect several categories of information to provide and improve the Service.

2.1 Personal Information

We may collect:

• Full name
• Email address
• Phone number
• Job title and role
• Company or organization name
• Billing and payment information
• Login credentials
• Profile details

2.2 Organizational and Business Data

AjumiFlow is an operational platform, and users may upload or generate:

• Employee records
• Client information
• Project data and task workflows
• Financial records (invoices, payments, budgets)
• Internal communications
• Documents and files
• CRM and sales pipeline data

Important: This data belongs to the organization using the platform. AjumiFlow processes it solely to provide the Service.

2.3 Usage and Technical Data

We automatically collect:

• Full name
• Email address
• Phone number
• Company or organization name
• Billing and payment information
• Login credentials
• Pages and features used
• System logs and performance data
• Error reports and diagnostics

2.4 Cookies and Tracking Data

We use cookies and similar technologies to:

• Maintain login sessions
• Improve user experience
• Analyze platform usage
• Enhance security
• Support system functionality

3. How We Collect Information

We collect information:

• Directly from users during registration or use of the Service
• When users upload data into the platform
• Automatically through system logs, cookies, and analytics tools
• From third-party integrations (e.g., payment processors, communication tools, APIs)
• From customer support interactions and feedback submissions

4. How We Use Your Information

AjumiFlow uses collected data to:

• Provide and operate the platform
• Enable workflow automation and AI-driven insights
• Manage user accounts and organizational structures
• Process transactions and billing
• Improve platform performance and reliability
• Provide customer support
• Detect fraud, abuse, or security threats
• Develop new features and services
• Communicate updates, alerts, and system notifications

We do not sell your personal data.

5. AI, Automation, and System Intelligence

AjumiFlow may use automated systems and AI-driven processes to:

• Analyze workflow patterns
• Detect inefficiencies or delays
• Recommend task optimizations
• Trigger automated actions within defined rules
• Improve operational decision-making

These systems are designed to assist users, not replace human decision-making. Organizations remain responsible for verifying outputs and decisions made within their accounts.

6. Data Sharing and Disclosure

We may share information only under the following conditions:

6.1 Service Providers

We may share data with trusted third-party providers for:

• Cloud hosting
• Data storage
• Payment processing
• Email and SMS delivery
• Analytics and monitoring

These providers are contractually required to protect data and use it only for service delivery purposes.

6.2 Legal and Compliance Requirements

We may disclose information if required to:

• Comply with applicable laws or legal processes
• Respond to valid government requests
• Enforce our Terms of Use
• Protect system security and users

6.3 Business Transfers

If Ajumi Networks undergoes a merger, acquisition, restructuring, or sale of assets, user data may be transferred as part of that transaction.

6.4 Organizational Access

Within an organization account:

• Administrators may access all organizational data
• Users may access data based on assigned permissions
• AjumiFlow is not responsible for internal misuse of access rights by organizations

7. Data Ownership and Control

• Users retain ownership of all data they submit to AjumiFlow
• AjumiFlow does not claim ownership of customer content
• However, users grant AjumiFlow a limited, non-exclusive license to process and store data solely for service operation

This includes processing required for:

• System functionality
• Workflow execution
• Automation services
• Security monitoring

8. Data Retention

We retain data for as long as necessary to:

• Provide the Service
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

Retention periods may vary depending on data type, including:

• Account data: retained while account is active
• Operational data: retained based on subscription lifecycle
• System logs: retained for security and performance monitoring

After retention periods expire, data may be deleted or anonymized.

9. Data Security

AjumiFlow implements industry-standard security measures, including:

• Encryption in transit and at rest
• Multi-factor authentication (MFA)
• Role-based access controls
• Secure cloud infrastructure
• Continuous monitoring systems
• Regular vulnerability assessments

However, no system is completely secure. Users acknowledge and accept inherent risks associated with digital platforms.

10. User Responsibilities

Users agree to:

• Maintain confidentiality of login credentials
• Ensure authorized access to accounts
• Use the platform in compliance with applicable laws
• Avoid introducing malicious code or unauthorized access attempts

Organizations are responsible for all activities under their accounts.

11. Third-Party Integrations

AjumiFlow may integrate with external services such as:

• Payment gateways
• Communication platforms
• Cloud storage providers
• Analytics tools
• APIs and automation tools

We are not responsible for the privacy practices or performance of third-party services.

12. Marketing and Communications

We may send users:

• Product updates
• Feature announcements
• Service notifications
• Promotional content (if opted in)

Users may opt out of marketing communications at any time.

13. Data Breach and Incident Response

In the event of a security incident:

• We will take reasonable steps to contain and mitigate the issue
• Affected users may be notified where legally required
• Internal investigations may be conducted to prevent recurrence

AjumiFlow is not liable for damages caused by events beyond reasonable control, including cyberattacks, infrastructure failures, or third-party breaches.

14. Limitation of Liability

To the maximum extent permitted by law:

• AjumiFlow is not responsible for indirect, incidental, or consequential damages arising from data use or disclosure
• Users assume responsibility for how they configure, share, and manage their data within the platform
• AjumiFlow’s total liability is limited to the amount paid for services within a defined period: Monthly or yearly period of time.

15. Changes to This Privacy Policy

We may update this Privacy Policy at any time.

When updates occur:

• The revised version will be posted on our website
• The “Last Updated” date will be modified
• Continued use of the Service constitutes acceptance of changes

16. Contact Information

For questions or concerns about this Privacy Policy:

AjumiFlow Support Team
Email: info@ajumiflow.com
Website: www.ajumiflow.com
Phone: +1 (888) 511-9194